Technical Product Owner - Site Reliability Engineering (Conferences Technology)
Core
Define, prioritize, and deliver reliability-focused initiatives to ensure the scalability, availability, and performance of platforms and services for Gartner's internal colleagues and clients.
Role type
Technical Product Owner / Technical Project Manager for Site Reliability Engineering
Builds
Reliability services, platform improvements, and operational excellence initiatives for Gartner's internal technology stack
Domain
IT Services / Site Reliability Engineering / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
SRE principles, DevOps practices, cloud infrastructure, Agile/SCRUM, stakeholder management, backlog prioritization, incident review analysis, migration planning
Preferred skills
Large-scale distributed systems, reliability engineering concepts (SLIs, SLOs, error budgets), cloud platform certifications
Technologies
Prometheus, Grafana, PagerDuty, Terraform, CI/CD pipelines
Responsibilities
Oversee delivery of key SRE initiatives and manage timelines/risks; Translate platform needs into product requirements; Identify and prioritize developer pain points; Own prioritization for a shared SRE backlog; Define and track success metrics (productivity, reliability, cost); Run discovery via interviews, surveys, and metrics analysis; Lead migrations and deprecations
Seniority
Mid-level, hands-on IC