Program Manager, Data & AI

Required skills

Proven experience leading client-facing programs and working directly with executive stakeholders, with strong written and verbal communication skills. 5+ years of Technical Program / Program Management experience in a consulting or professional services environment, managing timelines, scope, budgets, and resources for data and AI programs. Experience running multi-workstream initiatives across data platforms, analytics, cloud, and/or AI/ML, with strong command of Agile/iterative delivery and solid understanding of Waterfall. Demonstrated ownership of performance across a project portfolio, including billable utilization and management of multiple customers concurrently. Proficiency in Jira, Azure DevOps, MS Project, and Excel, along with strong written technical documentation skills. Experience leading remote, multi-geo teams. Bachelor’s degree in IT or a related technical field. PMP and CSM certifications are strongly preferred.

Preferred skills

Technologies

Snowflake, AWS, Azure, GCP, Fivetran, Pinecone, Glean, dbt, Sigma, Dataiku, modern BI, ML/LLM platforms.

Responsibilities

Lead complex AI and data programs as the primary point of contact for client sponsors and partners, owning successful delivery and client outcomes. Translate client strategy into clear roadmaps and integrated delivery plans, balancing pace, quality, scope, and risk across multi-geo teams. Partner closely with technical delivery leads, architects, and engineers to ensure delivery aligns to business goals and measurable value. Own engagement financials including budget, burn, margins, forecasting, utilization, and change control; proactively manage risk and variances using delivery metrics. Build strong, trust-based relationships with senior client, partner, and technical stakeholders, providing concise status updates and executive-ready storytelling. Navigate ambiguity, competing priorities, and difficult trade-offs with calm, data-informed recommendations. Manage project risks and customer escalations end-to-end in close partnership with delivery and sales. Identify opportunities to expand phData services, including AI and analytics offerings, within existing accounts. Provide account health readouts covering financials, project status, AI adoption metrics, and key blockers. Help shape a healthy, inclusive delivery culture by coaching Project Managers and consultants, and contributing to the evolution of AI-augmented delivery practices.

Seniority

Domain

Data & AI