Product Manager
Core
Creating product strategies for merchants, end consumers, and internal stakeholders to unify the Olist ecosystem's intelligence and experience.
Role type
Product Manager (AI/Recommendations & CRM focus)
Builds
Unified recommendation models, real-time AI interactions (LIS), communication channels (CRM/Salesforce), and cross-product navigation experience.
Domain
Retail technology / E-commerce ecosystem / AI & Data
Deliverable
product features
Required skills
Decomposing complex problems into technical solutions, rapid decision-making in high-risk scenarios, manipulating data to validate recommendation models, cross-product consistency vision, balancing technical feasibility with commercial impact
Preferred skills
Direct experience with recommendation systems (ranking, collaborative filtering), Salesforce Marketing Cloud architecture, complex SQL queries or Python scripting for AI prototyping, LLM project experience (GPT, Claude, Gemini), experience in complex SaaS/ERP/Marketplace platforms
Technologies
Salesforce, LIS (AI platform), SQL, Python, LLMs (GPT, Claude, Gemini)
Responsibilities
Lead the thesis and execution of unified recommendation models, democratize access to the LIS AI platform across all ecosystem touchpoints, co-build communication channel strategy with Marketing, design future navigation experience for the integrated ecosystem
Seniority
Mid-to-Senior, hands-on IC
