UX Design Lead
Core
Lead user-centred design plans and create an experience framework across multiple IT transformation projects.
Role type
Senior UX Design Lead (Contract)
Builds
User-centred design plans, experience frameworks, and shared design resources for IT transformation programmes.
Domain
IT Transformation / Digital Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
User research (qualitative/quantitative), Design standards & accessibility, Journey mapping & personas, Agile/Waterfall delivery methodologies, Stakeholder management, Change management, Design governance, Cross-programme collaboration
Preferred skills
Experience leading UX maturity in large-scale transformation programmes
Technologies
Microsoft Word, PDF
Responsibilities
Conduct and oversee user research, translate insights into wireframes/prototypes/journey maps, advise on design techniques, oversee project UX teams, monitor progress and manage change variances, develop core artefacts (design principles, risk logs), ensure consistency across programmes
Seniority
Senior, hands-on IC with strategic oversight