Product Manager
Core
Shape the future of a GovTech platform serving local government clerks and administrators by translating their operational workflows into product solutions.
Role type
Senior IC Product Manager (GovTech)
Builds
SaaS products for municipal operations (Town Web, HeyGov, ClerkMinutes)
Domain
Local government / GovTech / SaaS
Deliverable
product features
Required skills
Customer discovery, workflow analysis, product strategy, roadmap planning, stakeholder management, sales call observation
Preferred skills
Experience with The Mom Test, understanding of customer buying behavior, ability to articulate unmet needs
Technologies
None explicitly stated
Responsibilities
Conduct regular conversations with municipal & county clerks to understand day-to-day workflows and pain points; Participate in sales calls as an observer to identify recurring objections and unmet needs; Work with support and client success teams to surface emerging issues from existing customers
Seniority
Senior, hands-on IC