Product Manager
Core
Own the critical layer between product strategy and engineering execution by building a system to capture, prioritize, and act on customer feedback and feature requests.
Role type
Product Manager (Product Operations & Discovery)
Builds
A structured intake, prioritization, and communication system for feature-level product decisions
Domain
B2B SaaS, Networking/Infrastructure
Deliverable
product features
Required skills
Customer discovery, cross-functional collaboration, product artifact writing, pattern synthesis, stakeholder communication, process building
Preferred skills
Technical/infrastructure product experience, ISP/telecom domain knowledge, product discovery methodologies
Technologies
None explicitly stated
Responsibilities
Conduct customer discovery to identify workflow gaps and unmet needs; Build and operate a structured intake and prioritization system; Synthesize feedback from frontline teams into actionable product questions; Own a fast-track process for high-value small improvements; Maintain a regular prioritization cadence; Serve as a thought partner to product leadership with evidence-backed insights
Seniority
Mid-Senior (5+ years experience)
