Associate, Production Support Engineer
Core
Production Support Engineer ensuring stability and performance of mission-critical cryptocurrency business lines including trading, risk, and settlement.
Role type
Senior IC production support engineer
Builds
Cryptocurrency trading, lending, proprietary trading, trade settlement, and risk management systems
Domain
Finance + Cryptocurrency/Digital Assets
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
SQL, Java, Python, incident response, root cause analysis, structured problem-solving
Preferred skills
Cryptocurrency platform experience, global collaboration, blockchain protocols, DevOps practices
Technologies
Java, Python, SQL
Responsibilities
Provide front-line production support across trading, lending, and risk functions; monitor system health and resolve issues; debug and troubleshoot complex applications; collaborate with development teams to implement fixes; document support procedures and runbooks; communicate with clients to address support needs.
Seniority
Mid-Senior, hands-on IC