Workshop Technician
Core
Diagnose, repair, and test domestic appliances to ensure optimal working condition and deliver exceptional customer service.
Role type
Workshop Technician (Appliance Repair)
Builds
Repaired domestic appliances returned to customers
Domain
Home Appliances / Consumer Electronics
Deliverable
physical/clinical work
Required skills
Appliance diagnosis and troubleshooting, Electrical Safety Licence (Victorian Restricted Electrical Worker's Licence), Refrigerant Handling Licence (ARCtick), Technical manual interpretation, Fault finding methodology, HSE compliance
Preferred skills
Customer service, Independent work management, Microsoft Office proficiency
Technologies
Digital service systems, Microsoft Office
Responsibilities
Diagnose, evaluate, repair, and test domestic appliances; Prepare accurate repair assessments and quotations; Maintain inventory and workshop resources; Support customers with technical expertise; Maintain compliance with Health, Safety and Environmental requirements
Seniority
Individual Contributor, Mid-level
