German-Speaking Back Office – Europe
Core
Providing customer support, content moderation, and digital marketing assistance across Europe.
Role type
German-speaking back office specialist (customer support/content moderation/digital marketing)
Builds
Customer support interactions, moderated content, Google Ads client portfolios
Domain
Customer service, content moderation, digital marketing
Deliverable
client delivery
Required skills
German fluency (C1/native), English proficiency (B1-B2), communication, problem-solving, handling sensitive situations, working under pressure, rotational shift adaptability
Preferred skills
EU passport or valid work permit
Responsibilities
Providing customer support via phone, email, or chat; Reviewing and moderating online content (videos, images, text); Supporting businesses through Google Ads solutions (sales, onboarding, account management); Managing and growing client portfolios through optimization and upselling; Ensuring compliance with platform policies and service standards