Global IT Service System Product Owner
Core
Define vision and roadmap for core service systems (Kantata, Mvine) to drive value across the global service organization, ensuring standardized processes and trusted data.
Role type
Product Owner (Service Systems)
Builds
Service delivery tools, resource management platforms, and financial visibility systems
Domain
Professional Services / IT Service Management
Deliverable
product features
Required skills
Strategic prioritization, roadmap definition, stakeholder collaboration, requirements translation, backlog management
Preferred skills
Change management, user adoption strategies, cross-functional partnership
Technologies
Kantata, Mvine
Responsibilities
Define and maintain the Service product vision and roadmap; Collaborate with global and local business stakeholders to identify needs and improvement opportunities; Translate business requirements into clear product initiatives, epics, and user stories; Own and prioritize the product backlog
Seniority
Senior, hands-on IC
