Digital Product Manager
Core
Lead the strategy, roadmap, and delivery of FLOW, a unified digital platform connecting fragmented systems to enable customer onboarding, quoting, ordering, and service management via self-service interfaces.
Role type
Senior Digital Product Manager (SaaS/Enterprise Platforms)
Builds
A unified digital platform integrating internal systems and external vendor services for enterprise connectivity lifecycle management.
Domain
Telecommunications / Enterprise Connectivity / SaaS
Deliverable
product features
Required skills
Product strategy and roadmap ownership, API-driven architecture understanding, cross-functional team leadership, requirements gathering and PRD writing, stakeholder management, 0-to-1 product development
Preferred skills
CRM platforms (Salesforce), telecommunications industry experience, AI-enabled product development, marketplace ecosystem building, user research with enterprise customers, JIRA management
Technologies
APIs, AI capabilities, JIRA, Salesforce
Responsibilities
Define and drive the end-to-end digital customer journey (onboarding, quoting, ordering, delivery tracking), lead design of customer self-service portals and digital ordering workflows, manage vendor platform integration and buy-vs-build decisions, coordinate with engineering and business teams for technical execution, define product success metrics and manage backlog prioritization
Seniority
Senior, hands-on IC
