Intern, Customer Success
Core
Provide PMO support to Customer Success teams for deploying digital solutions across APAC countries, including project tracking, revenue forecasting, and governance.
Role type
Intern, Customer Success Operations (PMO)
Builds
Deployment of digital solutions and SaaS products across APAC
Domain
Technology / Digital Solutions / Customer Success
Deliverable
Dashboards & analysis
Required skills
Project management, Data analysis, Revenue forecasting, Process improvement, Stakeholder coordination, SaaS deployment knowledge
Preferred skills
Agile delivery concepts, RPA tools, SharePoint usage, Self-learning capability
Technologies
SharePoint, RPA tools, Self-learning platforms
Responsibilities
Track ongoing deployment projects and forecast revenue/gross margin, Consolidate customer feedback and coordinate remediation with product teams, Facilitate governance structure and roadmap for the team, Support project delivery operations including internal coordination and reporting, Coordinate compliance documentation for Sales-to-Delivery handover.
Seniority
Intern
