AI Project Coordinator After Sales (m/w/d)
Core
Analyzing and evaluating AI and market trends for after-sales, service, and operational applications, and coordinating AI projects throughout their lifecycle to support smarter garden moments.
Role type
AI Project Coordinator (After-Sales)
Builds
AI solutions for operational processes and after-sales service
Domain
Consumer goods / Smart gardening / AI in operations
Deliverable
client delivery
Required skills
Project coordination, Use case definition, Requirement analysis, Project monitoring, Stakeholder interface management, Presentation creation, Change management
Preferred skills
Understanding of AI/Data topics, Knowledge of after-sales processes, Experience in digital transformation
Technologies
Project management tools, MS Office
Responsibilities
Analyze and evaluate relevant AI and market trends with a focus on after-sales, service, and operational applications; Coordinate and support AI projects in the after-sales area over the entire project lifecycle; Act as an interface between After Sales, IT, external partners, and other stakeholders; Support the definition of use cases, requirements, and goals for AI applications; Monitor project progress, timelines, dependencies, and risks; Support the introduction, scaling, and further development of AI solutions in operational processes; Prepare project status, decision-making bases, and presentations for management and business units; Participate in measures to introduce and gain acceptance for AI solutions, e.g., by preparing training, workshops, or information material for service teams.
