Manager Quality
Core
Defines, tracks, monitors, and reports OSAT Partners' quality metrics and performance; manages customer expectations and leads audits and complaint resolution.
Role type
Manager Quality (OSAT Partners)
Builds
Quality performance for OSAT partners and customer satisfaction
Domain
Semiconductor manufacturing / OSAT / Quality Engineering
Required skills
Quality metrics tracking, Performance reviews, Audit management, 8D root cause analysis, Risk management, Supplier enabling, Change management, Zero Defect program leadership
Preferred skills
VDA 6.3 audit lead, FMEA, MRB review, Safe launch planning
Technologies
VDA 6.3, 8D, FMEA, QTP, Control Plan, ODR
Responsibilities
Define and report quality metrics, Manage customer expectations and feedback, Conduct performance reviews with partners, Lead on-site audits and pre-audits, Manage FAR (customer complaints) and 8D processes, Drive Zero Defect programs, Enable new suppliers and manage product/process qualification
Seniority
Manager, hands-on IC
