GBS Pillar Leader - Process Optimisation
Core
Leading the transformation of the Global Business Services (GBS) organization to enhance efficiency, effectiveness, and service quality across Finance pillars (Invoice to Cash, Source to Pay, Record to Report, Governance) through process standardization, automation, and digitalization.
Role type
Senior GBS Transformation Manager / Process Optimization Lead
Builds
Centralized Finance shared services, automated invoice processing, standardized global processes, and compliant e-invoicing solutions.
Domain
Finance / Global Business Services / Process Reengineering
Required skills
Process reengineering, Stakeholder management, Change management, SAP expertise, Data analytics, Regulatory compliance, Project management, Automation strategy, Vendor management, Financial process ownership
Preferred skills
AI/ML implementation for invoice processing, E-invoicing regulations knowledge, PowerBI, Excel advanced usage
Technologies
SAP, ServiceNow, PeopleFirst, PowerBI, Excel
Responsibilities
Identify and lead process optimization and standardization initiatives; Manage stakeholder expectations and drive adoption of new processes; Develop and execute change management plans; Implement automation solutions including AI for invoice processing; Ensure regulatory compliance for e-invoicing globally; Lead system resolution and interfacing with Corporate Finance Systems.
Seniority
Senior, hands-on IC