Field Quality Engineer - Data Center
Core
Ensuring highest quality levels in semiconductor products and services by resolving customer concerns, monitoring performance metrics, and collaborating with internal teams.
Role type
Senior Field Quality Engineer (Semiconductor)
Builds
Customer satisfaction and quality performance metrics for semiconductor products
Domain
Semiconductor industry / Data Center infrastructure
Deliverable
client delivery
Required skills
Customer relationship management, quality issue escalation, performance monitoring (PPM, KPIs), cross-functional collaboration, data consolidation, corrective action management
Preferred skills
SiC knowledge, semiconductor knowledge, Data Center framework and architecture knowledge
Responsibilities
Clarifying and resolving customer quality concerns, visiting customers to discuss quality topics and follow up on open issues, monitoring quality performance at customer sites using standard indicators, sharing customer evaluations and requesting corrective actions, collaborating with Sales, Customer Service, and Technical Marketing, ensuring communication with Product Quality and manufacturing sites
Seniority
Senior, hands-on IC