Field Clinical Specialist, Cardiac Rhythm Management (based North-West Milan or Monza)
Core
Provide expert clinical product and technical assistance and training to physicians, CRM Lab Staff, and sales representatives on the effective and safe use of Cardiac Rhythm Management (CRM) systems during case procedures.
Role type
Field Clinical Specialist (Cardiac Rhythm Management)
Builds
CRM systems and components for hospital accounts
Domain
Medical Devices / Cardiology
Deliverable
physical/clinical work
Required skills
Clinical support, basic troubleshooting, system/software development, product demonstrations, training delivery, relationship building, travel management, solution development
Preferred skills
Cardiology market experience, international market experience, CRM market exposure, additional languages
Technologies
CRM systems, slides, transparencies, manuals
Responsibilities
Serve as primary resource for clinical support in case coverage, basic troubleshooting, and system/software development; Educate customers and internal employees on proper clinical usage of CRM devices; Attend cases in hospital labs for case support and development; Provide training and feedback to development team and sales representatives; Meet with clients to identify clinical needs and demonstrate product capabilities; Develop relationships with hospital personnel to identify key decision makers; Respond to customer needs and complaints by developing creative solutions.
Seniority
Junior to Mid-level, hands-on IC