HR Automation, APAC
Core
Business Systems Analyst supporting the delivery, maintenance, and advancement of intelligent automation solutions for HR processes.
Role type
Business Systems Analyst (Intelligent Automation)
Builds
Robotic Process Automation (RPA) portfolio, low-code/no-code solutions, and conversational automation capabilities.
Domain
Healthcare / Intelligent Automation
Required skills
Business analysis, process improvement, requirements discovery, process mapping, RPA portfolio management, incident triage, defect resolution, solution assessment
Preferred skills
Low-code/no-code platform experience, conversational automation knowledge, technical fluency in automated solutions
Technologies
Robotic Process Automation (RPA), low-code/no-code platforms, conversational automation tools
Responsibilities
Partner with stakeholders to identify automation opportunities; Lead requirements discovery and translate needs into functional/technical specs; Develop current and future-state process maps; Assess automation opportunities across RPA and low-code; Support a mature portfolio of 100+ production RPA automations; Triage production incidents and investigate root causes; Identify enhancement opportunities for resiliency and scalability; Coordinate defect resolution and enhancements; Perform minor configuration changes and straightforward automations.
Seniority
Mid-level, hands-on IC