CRM Senior Field Clinical Representative - Eau Claire/Central, WI
Core
Provide hands-on clinical support, education, and troubleshooting for cardiac rhythm management devices during implants and patient follow-ups.
Role type
Senior Field Clinical Representative
Builds
Implantable cardioverter defibrillators (ICDs), insertable cardiac monitorization systems (ICMs), and cardiac resynchronization therapy (CRTs)
Domain
Medical devices / Cardiac Rhythm Management
Deliverable
physical/clinical work
Required skills
Device implantation support, patient follow-up management, clinical troubleshooting, hospital lab/operating room attendance, inventory management, on-call scheduling
Preferred skills
NASPE/IBHRE certification, biomedical engineering or nursing degree, Electrophysiology (EP) Lab experience, Cardiac Catheterization (Cath) Lab experience
Responsibilities
Serve as primary clinical expert during device implants, patient follow-ups, programming, and troubleshooting; Deliver education and training to healthcare professionals; Attend procedures in hospital labs and operating rooms; Build relationships with physicians and hospital staff; Resolve customer needs and collaborate cross-functionally; Manage product inventory; Participate in rotational 24/7 on-call schedule