Technical & Business Operations Agent (Licensing Coordinator)
Core
Maintain telecommunications inventory accuracy, issue license and rent documents, and manage project creation and financial data capture for customers.
Role type
Operations agent (licensing coordinator)
Builds
Telecommunications licenses, rent documents, and project assignments
Domain
Telecommunications infrastructure and operations
Required skills
Project management, inventory validation, financial data recording, stakeholder engagement, SLA management, Microsoft Office (Excel, Word, PowerPoint), commercial awareness
Preferred skills
ERP/SAP knowledge, telecommunication infrastructure experience, continuous improvement mindset
Responsibilities
Validate and create telecommunications projects in the system, review and validate inventory against technical designs, manage license creation and amendments, complete customer rent reviews and renewals, engage with stakeholders on queries, ensure accurate financial data recording, support the Licensing Manager with ad hoc tasks
Seniority
Mid-level, individual contributor