5G Core Data Management Support Engineer
Core
Support 5G Core and Cloud Core solutions for NACI customers by leading L2/L3 incident investigations, fault isolation, and service restoration in live carrier-grade environments.
Role type
Senior Support Engineer (5G Core Data Management)
Builds
Reliable delivery of high-performing 5G Cloud Core services
Domain
Telecommunications / 5G Core / Cloud Native
Required skills
UDM/UDC architecture, Diameter protocols (S6a/S6d, Cx, Sh, Gr, SLh, Ud), HLR-FE/HSS-FE/EIR-FE behavior, Kubernetes troubleshooting, CCDM/CUDB provisioning, 5GC/CCRC knowledge, incident/problem management
Preferred skills
Automation, documentation, knowledge sharing, mentoring
Technologies
5G UDM, CCSM, CCDM, CCRC, Diameter, Linux, Kubernetes, containers, YAML, NRF, NSSF, SBI/HTTP2
Responsibilities
Lead L2/L3 investigations and drive resolution of complex customer issues across 5G UDM and CCxx Cloud Core applications; Own critical incident response, fault isolation and service restoration in live environments; Analyse system behaviour, logs, network flows, trace data and distributed platform performance to identify root causes; Collaborate with product, project, service delivery, IMS, EPC/5GC, RAN and BSS/Charging teams; Provide clear customer and stakeholder updates, technical guidance, resolution plans, RCAs and impact analysis; Drive operational efficiency through automation, documentation, knowledge sharing, mentoring and continuous improvement initiatives
