Hyperscaler DC Technician Manager
Core
Build, lead, and sustain a high-performing team of Data Center Technicians to support large-scale project ramp-up and ramp-down while ensuring operational excellence in data center operations.
Role type
Senior Manager of Data Center Technicians
Builds
Data center operations, including installation, maintenance, troubleshooting, and hardware lifecycle management
Domain
Telecommunications infrastructure / Data Center Operations
Required skills
People management, workforce planning, talent acquisition, incident response, safety compliance, shift management, root-cause analysis, hardware lifecycle management
Preferred skills
Agile management, coaching, data-driven performance management, cross-functional partnership
Technologies
Data center infrastructure tools, inventory management systems
Responsibilities
Build and inspire a high-performing technical team; Partner with Talent Acquisition to hire technicians; Lead technician onboarding and development; Own workforce planning and shift management; Manage technician ramp-up and ramp-down for projects; Drive operational excellence and safety compliance; Lead incident response and critical escalations
Seniority
Senior, hands-on IC manager
