CA Manager- E2E IP
Core
Managing end-to-end IP network operations and service availability to provide managed services to customers.
Role type
Senior IP Network Operations Manager
Builds
Managed IP network services for customers
Domain
Telecom / IP Network Operations
Required skills
IP protocols (Mobility/Enterprise), Transmission (DWDM/SDH/MW), Cloud network understanding, Team leadership, SLA/WLA management, Troubleshooting & RCA, Outage management
Preferred skills
Management and technical certifications
Technologies
IP, DWDM, SDH, MW, Cloud
Responsibilities
Preventive & corrective maintenance, Managing team to meet SLA/WLA, Problem escalations and follow-ups with stakeholders, Performance analysis & investigation, System/service handover with acceptance tests, Troubleshooting/fault finding/RCA in configuration/hardware/software, Outage/emergency management
Seniority
Senior, hands-on IC with leadership
