Operations Technician 1st Line
Core
Support operational management of Vodafone's core, transport, and access technologies across fixed and mobile networks, including incident resolution and supplier interaction.
Role type
1st line operations technician (telecoms)
Builds
Maintains network performance and supports incident resolution for fixed and mobile networks
Domain
Telecommunications (fixed and mobile networks)
Required skills
Network maintenance, incident escalation, documentation, supplier collaboration, technical analysis, knowledge of network architectures and protocols
Preferred skills
Knowledge of equipment technologies, IT systems for access/core/transport domains, operating systems
Technologies
Network architectures, protocols, IT systems, operating systems
Responsibilities
Perform network maintenance activities, identify and escalate software/hardware issues, document network incidents, maintain communication with suppliers and internal teams
Seniority
Entry-level / 1st line