Deputy Manager_ Microsoft 365 Messaging Specialist - Pune
Core
Provide advanced operational support for global messaging services, including Microsoft Exchange, Exchange Online, ActiveSync, and enterprise archiving technologies.
Role type
Senior Microsoft 365 Messaging Specialist
Builds
Reliable, secure, and high-performing global messaging services for Vodafone Group and partner markets
Domain
Telecommunications / Enterprise IT Operations
Required skills
Microsoft Exchange, Exchange Online, ActiveSync, Active Directory, PowerShell scripting, Windows Server, DNS, DHCP, network operations, IT security controls, email archiving, e-discovery, Outlook administration
Preferred skills
Exchange hybrid environments, Exchange server patching, service transition management, incident escalation, process development
Technologies
Microsoft 365, Exchange Online, ActiveSync, Active Directory, Windows Server, PowerShell, Outlook, Outlook Web Access
Responsibilities
Monitor and operate messaging services in line with agreed service levels; investigate, troubleshoot, and resolve complex incidents; support tenant administration and account maintenance; analyze service reports and audit logs; create and maintain PowerShell scripts; develop operational processes and training materials; collaborate with local markets and project teams; apply security controls and ensure compliance.
Seniority
Senior, hands-on IC
