Automation, AI and Zero-Touch Operations Expert (m/f/d) for Vantage Towers
Core
Design and rollout of agentic AI capabilities and automation for telco infrastructure operations, focusing on incident triage, enrichment, prioritization, and autonomous resolution to enable zero-touch operations.
Role type
Senior IC automation and AI operations expert
Builds
Closed-loop operational platforms integrating AI, automation, monitoring, and OSS for proactive and predictive service management
Domain
Telecommunications infrastructure (TowerCo) and Operations
Deliverable
production ML models
Required skills
Process automation and workflow orchestration, Agentic AI and GenAI concepts, TOC/NOC operations, OSS environments, Service assurance, Operational transformation
Preferred skills
Systems-thinking and operational design, Translating operational needs into user stories
Technologies
AI, GenAI, Agentic AI, OSS, Monitoring platforms, Workflow orchestration tools
Responsibilities
Identify and prioritize automation/AI use cases across TOC and Infrastructure Operations; Define and maintain automation/AI governance frameworks and risk controls; Improve customer experience through faster incident resolution and proactive service management
Seniority
Senior, hands-on IC
