Manager_Oracle SQL, WebLogic, Order Management
Core
Manage operational health, availability, and performance of WebLogic-hosted Order Management applications in the telecom industry, ensuring order-fulfilment integrity and SLA adherence.
Role type
Senior IC application-operations manager (Telecom BSS)
Builds
Reliable customer-order journeys across CRM, Order Management, middleware, provisioning, and downstream systems.
Domain
Telecom / BSS (Business Support Systems)
Required skills
Oracle WebLogic administration, Oracle SQL/PLSQL, Telecom Order Management (OSM/COM/SOM), Incident/Problem/Change management, Unix/Linux/Shell scripting, Observability tools (Dynatrace/Splunk/Grafana), Stakeholder coordination
Preferred skills
ITIL Foundation certification, WLST, Oracle SOA/OSB/AIA, SRE practices, AIOps
Technologies
Oracle WebLogic, Oracle OSM, Oracle SQL, Dynatrace, Splunk, Grafana, Unix/Linux, Shell, REST/SOAP, XML
Responsibilities
Troubleshoot WebLogic domains, clusters, JVM, JDBC, JMS, and application connectivity; Coordinate technical triage and service restoration for P1/P2 incidents; Drive structured RCA and known-error documentation; Automate health checks and operational reporting; Validate service health following infrastructure and application changes.
Seniority
Senior, hands-on IC