Deputy Manager_Power BI
Core
Deliver and support robust Unified Communications services, utilizing advanced Power BI and data analytics to monitor performance, identify trends, and drive data-driven decision-making.
Role type
Senior Unified Communications Operations Engineer (Data & Analytics focus)
Builds
Unified Communications services and operational dashboards for Vodafone Group customers
Domain
Telecommunications / Unified Communications / Data Analytics
Required skills
Unified Communications, SIP protocol, Power BI, data analytics, incident management, change management, technical leadership
Preferred skills
Service optimization, automation, stakeholder collaboration
Technologies
Power BI, SIP, Unified Communications platforms
Responsibilities
Manage Unified Communications incidents and changes; Analyze complex technical issues independently; Use Power BI and dashboards to monitor operational performance; Provide technical guidance and mentor first-line support teams; Contribute to service optimization and automation roadmaps.
Seniority
Senior, hands-on IC with mentorship responsibilities