OSS Operations Expert
Core
Provide 2nd line operational support for OSS tools in a multi-vendor environment, ensuring service quality and continuity through troubleshooting, monitoring, and configuration.
Role type
2nd line OSS Operations Engineer
Builds
OSS applications and provisioning/monitoring platforms
Domain
Telecommunications / Network Operations
Required skills
Linux OS administration, database operations, telecom protocols, virtualization technologies (VMware, Azure), incident/problem/change management processes, ticket systems, server/application operations
Preferred skills
Programming/scripting languages
Technologies
VMware vSphere/ESX, Microsoft Azure, Linux OS
Responsibilities
Administer provisioning and monitoring platforms plus critical OSS applications; Troubleshoot faults and implement corrective actions; Perform daily monitoring and health checks; Participate in projects, process improvements, and configuration verification; Maintain accurate documentation (KEDB, inventories, operational guides)
Seniority
Junior to Mid-level, hands-on IC