Middleware Application Support & Defect Management Specialist - VOIS
Core
End-to-end support of middleware applications and defect management within Telecom OSS and BSS environments.
Role type
Middleware Application Support & Defect Management Specialist
Builds
Operational stability and service continuity for Telecom OSS and BSS systems
Domain
Telecommunications (OSS/BSS)
Required skills
Middleware support (WebLogic, TIBCO), Defect management, Azure DevOps, Jira, Microsoft Teams, Power Apps, Power BI, SDLC, Agile methodologies
Preferred skills
Telecom domain knowledge, Stakeholder management, Facilitation, Problem-solving
Technologies
WebLogic, TIBCO, Azure DevOps, Jira, Microsoft Teams, Power Apps, Power BI
Responsibilities
Manage and support middleware applications to ensure operational stability; Lead and facilitate defect management and triage meetings; Monitor, track and report defects using ADO, Jira, and Teams; Collaborate with cross-functional teams to drive efficient defect resolution; Support standard operational processes and resolve non-standard issues; Contribute to reporting and process improvement initiatives.
Seniority
Mid-level, hands-on IC