Fixed Core 2nd Line Operations Manager
Core
Manage Level-2 Network Operations, Maintenance, and Support for the Fixed Data Core Network (Internet Domain, Enterprise, Fixed Broadband, Data Center) ensuring 24/7/365 continuity and performance.
Role type
Senior IC Network Operations Manager (Fixed Core)
Builds
Fixed Data Core Network services and products
Domain
Telecommunications / Fixed Broadband / Data Center
Required skills
IP network management, Data Center network operations, Network troubleshooting, Configuration management, SLA/OLA management, Vendor management, Capacity planning, Root cause analysis, Team leadership, SDN/Digitalization transformation
Preferred skills
None stated
Technologies
IP networks, Data Center networks, SDN, AI-based applications
Responsibilities
Lead and perform L2 Operations and maintenance activities for Fixed Data Core Network; Manage and organize group staff and coordinate with Network Planning and other departments; Perform corrective works and define root causes for network defects or interruptions; Determine and correct wrong configurations during health checks; Support Level-1 Team for solving alarms and troubleshooting; Manage and operate Fixed Data Core Network Transformation (Technology Evolution, SDN, Digitalization, AI); Create and develop capacity, quality, and fault reports; Manage and coordinate vendor processes, acceptance tests, and deployment non-conformities.
Seniority
Senior, hands-on IC
