Cyber Defence Incident Manager
Core
Coordinate and lead the response to cyber security incidents, including crisis level incidents, providing guidance and governance for containment, eradication, and remediation.
Role type
Cyber Defence Incident Manager
Builds
Incident response capabilities and security resilience for Vodafone's global network and customers
Domain
Cybersecurity / Incident Response
Required skills
Incident response coordination, Crisis management, Stakeholder engagement, Root cause analysis, Security control implementation, Post-incident review, Reporting and KPI tracking, 24/7 on-call support
Preferred skills
SANS 6 Steps for incident management, Global multi-cultural work experience, Working under pressure
Technologies
Digital incident management application
Responsibilities
Chair incident calls and brief colleagues during stand-up meetings, Produce meeting minutes and incident status reports, Track and progress incident actions, Engage with stakeholders to get to the root cause of incidents, Lead post incident reviews while highlighting lessons learned and improvements, Own incident management reporting including written reports and KPIs, Provide 24/7 on-call support on rotation
Seniority
Mid-level, hands-on IC
