Administrative Professional
Core
Customer Service Representative managing inbound calls and emails for a pest control company, handling payments, scheduling, and conflict resolution.
Role type
Customer Service Representative
Builds
Customer support operations for a pest control service provider
Domain
Pest Control / Home Services
Deliverable
client delivery
Required skills
Microsoft Office (Word, Excel, PowerPoint), phone etiquette, email management, scheduling, conflict resolution, documentation
Responsibilities
Manage inbound calls and emails, assist customers with payments and scheduling, document customer accounts, collaborate with internal teams, foster consistent customer communication