Administrative Professional
Core
Administrative Professional serving as the critical link between customers and service professionals in a pest control company, managing operations and customer service.
Role type
Administrative Professional
Builds
Customer service operations and service route coordination for a pest control company
Domain
Pest control / Property services
Deliverable
dashboards & analysis
Required skills
Customer service, Scheduling, Documentation, Microsoft Office (Word, Excel, PowerPoint), Conflict resolution
Responsibilities
Manage inbound calls and emails, Document customer accounts, Coordinate monthly service routes, Collaborate with internal teams, Foster consistent communication with customers