Klientų aptarnavimo specialistas (-ė) el. kanalais | Šiauliai
Core
Customer service specialist handling client inquiries via phone, consulting on Telia services, and analyzing customer needs to propose solutions.
Role type
Customer service representative (entry-level)
Builds
Customer support interactions and service delivery for Telia
Domain
Telecommunications
Deliverable
client delivery
Required skills
Phone communication, customer consultation, needs analysis, solution proposal, fluent Lithuanian
Preferred skills
Interest in technology, multilingualism
Responsibilities
Communicate with clients via phone, consult on Telia services, analyze customer needs, present additional services or equipment, ensure positive customer experience
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