Klientų aptarnavimo specialistas (-ė) el. kanalais | Šiauliai
Based in Lithuania
Core
Customer service specialist handling client inquiries via phone, consulting on Telia services, and delivering additional products or equipment.
Role type
Customer service representative (telecommunications)
Builds
Customer support interactions and service delivery for Telia's consumer base
Domain
Telecommunications / Consumer Services
Deliverable
client delivery
Required skills
Verbal communication, problem-solving, needs analysis, sales/pitching, Lithuanian language fluency
Preferred skills
Interest in technology, multilingualism, full-time availability
Responsibilities
Answering customer calls, consulting on service plans, analyzing customer needs, presenting additional services or equipment, ensuring positive customer experience
Seniority
Entry-level / Junior
