Product Support & Services Associate
Core
Provide critical transaction support and manage post-execution processes to ensure efficient, accurate, and scalable delivery of services across the Institutional Securities Group.
Role type
Associate-level Product Support & Services Associate (Operations)
Builds
Post-trade activities and transaction processing across supported products
Domain
Financial services / Institutional Securities
Required skills
Trade support, settlements, transaction processing, post-execution operations, operational risk identification, exception investigation, process improvement, stakeholder management, compliance policies
Preferred skills
Ability to operate independently, train others, allocate tasks, first-line escalation, process change implementation
Technologies
None stated
Responsibilities
Execute complex processes and assist a Team Manager in coordinating processes, risks and/or projects; Recognize risk in day-to-day processes to propose changes; Train others, allocate tasks and support with first line escalation; Manage post-trade activities and ensure accurate and timely transaction processing; Drive process improvement initiatives and support operational change efforts
Seniority
Associate, hands-on IC
