Commercial Site Partner, North America
Core
Dual role driving North America Digital & Technology agenda for commercial teams (Marketing, Sales, R&D) and providing operational site support for the Berkeley Heights commercial site.
Role type
Senior IC Commercial Site Partner (Digital & Technology)
Builds
Digital & Technology initiatives, secure and reliable technology experience for commercial site
Domain
Consumer Health / Digital Technology
Required skills
Project management, stakeholder engagement, digital delivery, operations, prioritization, adoption, value realization, service operations monitoring, user acceptance testing coordination
Preferred skills
Operational technology support, digital/AI trends awareness, business analysis, cyber security
Technologies
Microsoft PowerPoint, Excel, Word, Teams
Responsibilities
Support Digital & Technology initiatives across NA Marketing, Sales, and Expert; Support Head of Digital and Technology NA on overall digital strategy; Coordinate project plans, milestones, dependencies, risks, decisions, and action items; Monitor and act on service operations metrics for the commercial site; Facilitate project meetings and working sessions; Support user acceptance testing; Coordinate across business teams, technology teams, external partners, and other stakeholders; Gather stakeholder and user feedback to improve solutions and processes.
Seniority
Senior, hands-on IC
