Evening Concierge
Core
First point of contact for prospects and residents, creating stellar first impressions and fostering community through personalized interactions and event planning.
Role type
Evening Concierge
Builds
Positive resident experiences, community engagement events, and brand loyalty.
Domain
Residential property management / Hospitality
Deliverable
product features
Required skills
Hospitality or retail experience, verbal and written communication, customer service, social media management, organizational skills, physical stamina (lifting 25 lbs)
Preferred skills
Ability to anticipate customer needs, professional appearance
Responsibilities
Greeting prospects and residents, solving problems and providing timely assistance, planning and executing community events, managing front desk logs and package rooms, generating social media awareness, writing customer reviews, organizing freight elevators and club room reservations
Seniority
Individual Contributor