Endpoint Management Engineer (L2) – Intune & SCCM/MECM
Core
L2 System Administrator providing enterprise endpoint management, incident resolution, OS patching, and device lifecycle support for global operations.
Role type
L2 System Administrator (Endpoint Management)
Builds
Maintains endpoint availability and SLA compliance across global operations
Domain
Enterprise IT Operations / Endpoint Security
Required skills
Microsoft Intune, SCCM/MECM, Windows OS administration, Patch Management, PowerShell scripting, ITIL processes, ServiceNow, BitLocker, Device Compliance, Windows Autopilot, Incident Resolution, Global Operations Support
Preferred skills
Microsoft MD-102 certification, Intune/SCCM co-management, Application Packaging, Microsoft Entra ID integration, Endpoint Analytics, Enterprise Monitoring Tools
Technologies
Microsoft Intune, SCCM/MECM, Windows OS, PowerShell, ServiceNow, BitLocker, Windows Autopilot, Microsoft Entra ID
Responsibilities
Administer and troubleshoot endpoint management platforms (Intune, SCCM/MECM), Execute OS and application patching, Monitor and remediate device compliance, Resolve L2 incidents and service requests within SLAs, Coordinate with L1/L3 teams and Security for escalations, Maintain operational documentation and runbooks
Seniority
Mid-level (3–6 years experience), Hands-on IC