L2 Cloud Operations Engineer (Azure & AWS)
Core
L2 Cloud Administrator supporting day-to-day operations, incident resolution, monitoring, and lifecycle management for Azure and AWS infrastructure.
Role type
L2 Cloud Operations Engineer
Builds
Cloud infrastructure availability, security, and operational efficiency for enterprise customers
Domain
Cloud Infrastructure (Azure & AWS)
Required skills
Azure VM/storage/network administration, AWS EC2/EBS/VPC administration, cloud monitoring (Azure Monitor/CloudWatch), incident management (ITIL/ServiceNow), cloud patching and backup validation, basic scripting (PowerShell/Python/CLI), SLA-driven operations
Preferred skills
Azure Administrator (AZ-104) certification, AWS CloudOps certification, Infrastructure as Code (Terraform/Bicep), cloud automation tools, cost optimization
Technologies
Azure (VM, Storage, Monitor, Log Analytics, VNet, NSG, Backup), AWS (EC2, EBS, CloudWatch, VPC, Security Groups, Backup), ServiceNow, PowerShell, Python, Azure CLI, AWS CLI
Responsibilities
Resolve L2 incidents and service requests for Azure and AWS, administer and troubleshoot cloud resources (VMs, storage, networking), monitor infrastructure health and performance, execute patching and backup validation, manage access controls (RBAC/IAM), maintain runbooks and documentation, coordinate cross-functional teams and follow-the-sun handovers
Seniority
Mid-level, hands-on IC
