Incident Manager, Safeguards
Core
Manage Safeguards incidents involving AI systems from declaration through closure, coordinating cross-functional responses and overseeing enforcement on-call queues.
Role type
Senior IC incident manager (AI safety)
Builds
Incident response program, runbooks, post-incident reviews, and automation of routine work
Domain
AI safety and responsible technology development
Required skills
incident command, severity assessment, cross-functional coordination, executive communication, post-incident review, on-call triage, process improvement, automation design, SQL
Preferred skills
early incident response involvement, AI system incidents, enforcement steps, threat intelligence collaboration, regulatory reporting, on-call rotation management, AI tool automation, SQL data analysis, tabletop exercises
Technologies
SQL
Responsibilities
Serve as incident commander for Safeguards incidents; assess severity and coordinate responders across Legal, Communications, Policy, Threat Intelligence, Security, Engineering, and research; track input and send regular updates to executives; consult Legal, Communications, and Public Policy before decisions; run post-incident reviews and assign action items; oversee on-call queue as first responder; triage requests and route to owning teams; scope and deliver projects to improve incident response program; draft and maintain runbooks and SOPs; work with engineers to automate or reroute requests; maintain incident records and metrics.
Seniority
Senior, hands-on IC
