Software Development Engineer II, AWS Support
Core
Build AI-native incident detection and response services for AWS customers to detect problems, correlate signals, and engage experts rapidly during critical workload degradation.
Role type
Senior IC software development engineer (AI-native incident response)
Builds
Incident detection and response correlation services, observability signal ingestion, and customer onboarding tools
Domain
Cloud infrastructure, AI/ML, incident management
Deliverable
production ML models
Required skills
C#, C++, Java, or Perl; Object Oriented Design; distributed software applications; system design and architecture; software development life cycle
Preferred skills
Full SDLC experience including code reviews and testing; large-scale system design
Technologies
AWS services, AI agents, C#, C++, Java, Perl
Responsibilities
Design and develop large-scale, multi-tiered, multi-threaded distributed software applications; apply AI to sharpen incident detection and speed response; work across the breadth of AWS services; collaborate with software development teams, product management, and incident management engineers
Seniority
Senior, hands-on IC