Associate Manager of Operations
Core
Lead daily execution and performance of a dedicated account operations team, ensuring service excellence and operational efficiency for supply chain clients.
Role type
Associate Manager, Operations (Logistics)
Builds
Transportation operations execution, load coverage, and delivery updates for dedicated accounts
Domain
Transportation & Logistics
Required skills
Leadership, problem-solving, self-governance, customer relationship management, TMS proficiency, Microsoft Office Suite, Google Workspace
Preferred skills
Supply chain management knowledge, CPG manufacturing experience, multi-modal transportation familiarity, analytical problem-solving
Technologies
TMS, BNSF website, Retail Link, Excel, Google Sheets, Tableau
Responsibilities
Lead daily execution of transportation operations, monitor team performance and accountability, train and coach team members, maintain client and partner relationships, resolve operational issues, review payment processing, develop reporting documentation, identify cost reduction opportunities
Seniority
Mid-level Manager, hands-on leadership