Evening Concierge (Mon-Fri, 3-11p) - Miami, FL
Core
First point of contact for prospects and residents, creating stellar first impressions and building positive relationships.
Role type
Hospitality concierge
Builds
Community engagement events and a meticulously cared-for living environment
Domain
Residential property management / Hospitality
Deliverable
product features
Required skills
Problem-solving, Event planning, Social media management, Customer relationship management, Organizational skills, Physical stamina (lifting 25 lbs)
Preferred skills
Experience in hospitality, retail, travel, or hotel environments
Technologies
Various software, apps, and computer programs
Responsibilities
Solving problems and providing timely assistance to residents and prospects, Planning and executing community events, Managing front desk logs, package rooms, club room reservations, and freight elevators, Generating awareness via social media, Encouraging customer reviews