Customer Program Manager, Executive Briefings
Core
Run the Executive Briefing program at a location, managing end-to-end operations from intake to execution for senior customer audiences.
Role type
Senior Program Manager, Customer Events
Builds
Global operating model and consistent customer experience for executive briefings
Domain
Enterprise AI / Strategic Customer Engagement
Required skills
Program management, agenda design, stakeholder management, process building, data reporting, speaker management, cross-functional collaboration
Preferred skills
Scaling executive programs, high-volume event management, CRM proficiency, global standard setting, team coaching, AI product familiarity
Technologies
Salesforce
Responsibilities
Manage local briefing calendar, capacity planning, and intake processes; Design tailored agendas with Sales; Build and manage speaker bench; Orchestrate day-of execution; Contribute to global playbooks and tooling; Report on program metrics and pipeline influence.
Seniority
Senior, hands-on IC
