Senior Manager Workforce Planning
Core
Design, build, and operate a strategic capacity planning suite to connect demand, workforce supply, productivity, and operational constraints into clear capacity decisions for healthcare service-delivery operations.
Role type
Senior Manager, Workforce Planning & Capacity Strategy
Builds
Automated capacity planning suite (Capacity Ledger, Capacity Plan, Capacity Scenarios) replacing manual Excel/Sheets processes
Domain
Healthcare operations, workforce management, data analytics
Deliverable
production ML models | dashboards & analysis
Required skills
Workforce and capacity planning fundamentals, workload forecasting, staffing requirements, productivity modeling, shrinkage analysis, attrition modeling, backlog management, cost tradeoff analysis, Python, SQL, BI tools, AI-assisted coding tools (Claude Code, ChatGPT Codex), scenario modeling, data validation, business acumen
Preferred skills
Experience with healthcare operations, experience building automated planning workflows, experience partnering with cross-functional teams (Finance, HR, Product)
Technologies
Python, SQL, BI tools, Claude Code, ChatGPT Codex, modern data platforms
Responsibilities
Own the design, build, operation, and continuous improvement of the strategic capacity planning suite; Replace manual capacity planners and FTE trackers with automated solutions; Connect demand, backlog, workforce supply, skills, and business events into a reliable view of capacity; Build dynamic scenarios for leaders to test assumptions and compare tradeoffs; Partner with leaders across Service Delivery, Finance, HR, and Product to create trusted planning inputs; Establish planning cadences, governance, and performance-to-plan routines; Translate complex data and model outputs into clear recommendations for business reviews.
Seniority
Senior Manager, hands-on IC with potential to lead team expansion
