Area Manager, UPS Field Service
Core
Lead and support field technicians servicing mission-critical UPS systems, backup power generators, and battery energy storage systems across the Central Southwestern Region.
Role type
Senior field service area manager (electrical infrastructure)
Builds
Preventive maintenance, repairs, and emergency response for critical power infrastructure
Domain
Commercial real estate services / Electrical infrastructure / Data centers / Telecom
Deliverable
physical/clinical work
Required skills
UPS systems knowledge, field service leadership, preventive maintenance, troubleshooting, safety compliance (OSHA/NFPA 70E), coaching, scheduling management, fleet oversight
Preferred skills
Experience with BESS, critical cooling systems, electrical equipment
Technologies
UPS systems, backup power generators, battery energy storage systems (BESS), critical cooling systems
Responsibilities
Lead and support field technicians servicing UPS systems and related critical power equipment; Conduct field visits to assess technical skills, review completed work, reinforce safety practices, and provide specific coaching; Review preventive maintenance and repair documentation for accuracy, quality, and opportunities to improve service; Build training plans for technicians, support new-hire onboarding, and coordinate in-field training; Partner with dispatch to address scheduling conflicts, service delays, emergency calls, and technician coverage needs; Monitor service quality, safety, productivity, job completion, and route performance; Oversee fleet readiness and work with support teams to resolve vehicle, equipment, and system access issues; Promote compliance with OSHA, NFPA 70E, company safety procedures, and customer site requirements.
Seniority
Senior, hands-on IC with team leadership
