IT Operations Manager
Core
Lead internal IT operations, manage cloud-first technology environments (Microsoft 365, Azure), and resolve complex technical issues to ensure systems remain secure, reliable, and scalable.
Role type
Senior IC IT Operations Manager / Systems Administrator
Builds
Cloud-first technology environment, automated IT processes, and secure infrastructure
Domain
IT Operations, Cloud Infrastructure, Cyber Security
Required skills
Microsoft 365 administration, Azure management, endpoint management, enterprise networking, automation, incident response, backup and disaster recovery, compliance management, system patching, asset inventory management
Preferred skills
ISO 27001 compliance experience, business continuity planning, Microsoft certifications (Azure), Fortinet certifications (NSE 1–4), Microsoft Purview/Defender/Sentinel expertise, Power Automate and Azure Automation
Technologies
Microsoft 365, Entra ID, Exchange Online, SharePoint, OneDrive, Teams, Intune, Azure, Power Automate, Azure Automation, Fortinet, Microsoft Purview, Defender, Sentinel
Responsibilities
Lead management and continuous improvement of cloud-first technology environment; Administer and support Microsoft 365 services; Monitor and maintain internal networks, internet connectivity, Wi-Fi, and telecommunications; Resolve complex tickets and escalations from IT Support Analyst; Enhance information security policies and contribute to cyber security operations; Maintain and test backup, disaster recovery, and business continuity capabilities; Manage system patching, configuration management, and technology lifecycle activities.
Seniority
Senior, hands-on IC