Customer Program Manager (Smart Factory Solutions Sales)
Core
Lead awarded automation programs from purchase order through customer acceptance for LG's Smart Factory Solutions business in North America.
Role type
Senior/Mid-level individual contributor program manager
Builds
Autonomous mobile robot, automated transport, collaborative robot cell, simulation, and turnkey integration programs (via careerplan.io/jobs/5425157008-customer-program-manager-smart-factory-solutions-sales-at-lgelectronics)
Domain
Industrial automation and manufacturing
Required skills
Program schedule and milestone management, Engineering and partner coordination, Customer IT onboarding and security review, Scope change management, Customer acceptance documentation, Cross-functional stakeholder communication
Preferred skills
Automotive launch processes (APQP), Working with overseas engineering teams, PMP certification
Technologies
Autonomous mobile robots, collaborative robots, simulation software
Responsibilities
Own program schedule and milestones from award to acceptance, Serve as execution point of contact for customer plant teams, Track engineering deliverables and confirm readiness, Coordinate customer IT onboarding and security reviews, Lead customer acceptance and buy-off documentation, Transition completed programs to service and support
Seniority
Senior (8+ years) or Mid (4+ years)
