Senior RCM Associate
Core
Support all billing and revenue cycle operations, resolving patient billing tickets, managing claim workflows, and optimizing RCM processes to ensure billing is never a barrier to care.
Role type
Senior RCM Associate (Healthcare Operations)
Builds
Insurance-covered care delivery across 50 states for a dietitian-led metabolic health clinic
Domain
Healthcare / Revenue Cycle Management
Required skills
Insurance billing workflows, claim submission, denial management, ERA reconciliation, payer communications, SOP development, process optimization, cross-functional collaboration, AI tool evaluation
Preferred skills
Medical coding (CPC/CCS), automation and AI adoption, patient-first communication
Technologies
Clearinghouse systems, AI-powered billing tools
Responsibilities
Resolve patient billing tickets and investigate patient responsibility questions; Manage claims end-to-end via clearinghouse; Streamline RCM processes and develop SOPs; Support ad-hoc RCM projects and new service line expansions; Partner with Product/Engineering to optimize AI billing tools
Seniority
Senior, hands-on IC